Center COVID Visitation Guidelines Learn More | Center Facial Coverings & Mask Guidelines
Sincere Appreciation
for Everyone!
Creating Memorable
Moments!
Caring Approach in
Everything We Do!
Choosing the Road
To Recovery...
SERVICES
Short-Term Stay After Hospital Admission
Patients that have been admitted to a hospital for a minimum of three nights may have the option for a short-term stay in our center to receive 24-hour Nursing care and Physical, Occupational and Speech Therapy up to seven-days each week. Patients may also request a short-term Respite in-patient stay for periods of a few days to several months.
READ MORE
In-Patient Residential Stay
Patients that require a permanent in-patient stay may be admitted from the Hospital, Assisted Living Facility or Home after receiving an admission order from their primary physician.
READ MORE
Specialty Programs
Our Center is focused on adding specialty clinical programs to better serve patients. In some cases, additional training and education can be provided for staff on specialized equipment and treatment programing that may enhance recovery times. SEE ALL SPECIALTY PROGRAMS
Featured!
Post COVID-19 Recovery Program
Our Recovery Program is designed for individuals who have been diagnosed with COVID-19, required hospitalization, and are now in the recovery phase. We provide a caring environment to meet the rehabilitation and nursing needs to help you return to your prior level of function.
READ MORE
Featured!
Telemedicine
Our portable Telemedicine equipment is state-of-the-art and available during the day, after hours, or on weekends without the need for the resident to leave the comfort of their own bed
READ MORE
FEATURES
Private/Semi Private Rooms
Admissions 7 Days per Week
Landscaped Grounds
Therapy up to 7 Days per Week
Activities
Rehabilitation Gym
INSURANCES ACCEPTED
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[review] => Following trauma surgery, I spent almost 3 weeks in rehab at Moultrie. Their physical therapy department is top notch. Having had several joint replacements in years past, I'm well familiar with therapy. My injury was extremely bad and they got me on the road to recovery.
[rating] => 5
[reviewer] => Claire L.
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[review] => Moultrie Creek is a beautiful building with extremely hard working and caring staff. Just looking at the residents, it’s obvious that they are happy and feel well cared for. Would definitely recommend to anyone looking for a caring facility for their loved ones rehab or long term needs.
[rating] => 5
[reviewer] => Missy Zucker
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[response] => Dear Missy, please allow us to express our Sincere Appreciation for your positive review and wonderful 5-STAR Rating of our Center. The Moultrie Creek Nursing & Rehabilitation Center Team of Health Care Professionals strive to offer our Residents and their loved ones a quality experience while on their Road to Recovery. Please know that we are here for you and your loved ones anytime you should require Senior Rehabilitaion and 24-Hour Nursing Care.
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[review] =>
[rating] => 5
[reviewer] => Craig Clare
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[response] => Dear Craig, thank you so much for the positive 5-STAR Rating of our Center. We're always happy to learn from our Residents and their loved ones that our team of Health Care Professionals have provided a quality experience while on the Road to Recovery. We are here for you and your family members anytime you should require Senior Rehabilitation and 24-Hour Nursing services.
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[review] => Had a positive rehab experience here. Nice, clean facility. Very kind and helpful employees as well. Would recommend.
[rating] => 5
[reviewer] => Allison Cooke
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[response] => Dear Allison, please accept our sincere appreciation for your positive feedback and wonderful 5-STAR Rating of our Center. The Moultrie Creek Nursing & Rehabilitation Center team of health care professionals strive to offer a quality experience for our Residents and their loved ones while on the road to recovery. Please know that we are here for you and your family members should you need Senior Rehabilitation or 24-Hour Nursing services.
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[review] => The CNA’s are very disrespectful & do not do their job well. From leaving pee on residents & leaving it on them till second shift comes & pretty much gossip & very lack of team leadership.
[rating] => 1
[reviewer] => Tabias Brown
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[review] => I was sent to this horrible place after being hospitalized for nearly a month with serious heart issues and contracting Covid while in Flagler Hospital which caused pneumonia...so, needless to say I was in bad shape, in need of help, and a little TLC to recover.
I received zero help, and the opposite of TLC.
1) They served Chili that night for dinner, and when I told the woman delivering my tray I didn't think that was going to be a good idea considering my digestive system was still unsettled. Her response?? She yanked my tray away and said "This is what is for dinner. You don't want it, then you don't eat!" I asked to let me try the cornbread, hoping to at least it would be ok. It wasn't. I needed to continue the BRAT diet for a few more days, which clearly they were not even aware of, nor were they capable of caring for an ill patient.
2). They knew I was coming for 3 days prior to my arrival, and had also received my records including my medications. Yet they didn't even have my heart meds ready for me the first night. Why? Their pharmacy is in Jacksonville!!!! So every time a medication was due, they had to send someone to Jacksonville!!! They couldn't even pick up all of one day's meds. They sent for them as needed. Unbelievable.
3) Meanwhile, my heart was not beating evenly and I felt dizzy, shaky, and light-headed..
I asked to see the nurse. 3-4 hours later when she came in, I told her I had 2 procedures on my heart while at Flagler and would she listen to my heart to find out how it was doing since I wasn't feeling well and had a rapid heart rate. She refused!!
Instead, pointing her entire hand at me in a jabbing motion, yelled "You're just having an anxiety attack!! You need to calm down!!!! ( Oh yeah!! That kind of attitude will always help calm someone down - not!)
At that point, I called for a cab to be there first thing the next morning to take me to ER. I knew something was terribly wrong.
The next morning, the staff was rude, hateful, and refused to help me even get out of the building to get to the cab. The cab driver saw how much I was struggling and came to help me. My heart rate was extremely high and my breathing was difficult.
Bypassing Flagler I went straight to ER at Mayo. They ran tests, discovering my EF (Ejection Fraction) was severely low at only 12%. Most people die if their EF gets below 15%. They admitted me for further testing and recommendations.
The awful people at MOULTRIE CREEK REFUSING TO HELP ME EVEN THOUGH IT WAS OBVIOUS I HAD TO STRUGGLE SO MUCH TO GET OUT TO THE CAB, PLACED ME IN DANGER OF A HEART ATTACK!!! BUT. THEY. DID. NOT. CARE.
If you have any heart issues or other serious medical conditions, or if you want caring, loving staff to care for you, then AVOID MOULTRIE CREEK NURSING & REHAB. They are a disgrace.
[rating] => 1
[reviewer] => Barbara Day
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[response] => Dear Barbara, we're so very sorry to hear that you feel you had a negative experience while visiting our Center. The Moultrie Creek Nursing & Rehabilitation Center team of health care professionals strive to offer a quality experience for our Residents and their loved ones. We would like to know more about your experience and ask that you please take a moment to complete the form using this link: http://reviews.wearekymera.com/39655969/i or, if you prefer, please call our Center Administrator directly at (904) 797-1800 to schedule a meeting at your earliest availability.
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[review] => When my husband needed skilled nursing, I visited numerous facilities and decided upon Moultrie Creek and have never regretted my decision.
My husband has been a resident of Moultrie Creek for over a year and I personally am here everyday as well so I see firsthand what goes on. The facility is clean and maintained. The nursing staff and CNAs are very caring and many have been here for years.
Jason the executive director is visible in the halls and very approachable. Care plan meetings are held quarterly with family and staff members and they work with you so your loved one always has the best of care. Complaints are addressed and resolved quickly.
Dietary is very helpful and together you plan your loved ones meals... Likes and dislikes, etc.
There are daily planned activities including musical entertainment and ice cream social hour which is very popular. There is also a beautiful courtyard if you'd like to sit outside and get some fresh air and enjoy nature.
It's never easy to place a loved one into a nursing home. Alzheimers is a very difficult and long journey to travel alone but when I come to Moultrie Creek I don't feel alone. The knowledgeable and friendly staff have come to feel like family. I know they're here for me and my husband.
[rating] => 5
[reviewer] => Beth K.
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[review_date] => 2024-09-09
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[response] => Dear Beth, please accept our sincere appreciation for your positive feedback and amazing 5-STAR Rating of our Center. The Moultrie Creek Nursing & Rehabilitaion Center team of Health Care Professionals strive to offer a quality experience for our Residents and their loved ones. We consider it an honor that you selected our Cetner to provide quality care for your husband. We absolutely agree that Jason is a wonderful leader of our Center and a valued member of our team.
Please know that we are here for you and your family members any time you should need us.
[status] => Posted
[response_date] => 2024-09-11 13:33:46
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[review] => Such a nice facility. The staff is very welcoming and they truly care for yours or your loved ones needs. I'd definitely recommend this place.
[rating] => 5
[reviewer] => Leila Ippolito
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[review_date] => 2024-08-22
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[review] => The receptionist was incredible! So personable and kind! 10/10 stars if I could!
[rating] => 5
[reviewer] => Michael Howell
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[review] => Nice and airy. Not depressing. Staff was pleasant and helped me with advice for caring for my husband in therapy. Meals were great. Activities daily, grounds well kept making it pleasant to walk outside in the courtyard. There were different seating arrangements to give you privacy while visiting patient. Highly recommend
[rating] => 5
[reviewer] => Wilma M.
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[review] => Having your loved one stay in this facility is a big mistake. Unless you can be there 24/7 to ensure the staff actually does the job they are paid to do don't admit them to this facility. Residents have fallen because staff members were distracted because the are on their personal cell phones instead of monitoring residents. I don't understand why this facility allows the use of person cell phones when staff should be focusing their attention of residents and not the latest tick tock video. The smell of dirty diapers is overwhelming because residents are not changed when needed. The facility is filthy. Medications are not given when needed. My father suffered miserably his last few days of life because pain medicine was not provided to him. It was prescribed to be given "as needed" because of the uncaring attitude and I think unqualified personnel, it was never given because they never evaluated if he needed it. He could not talk but you could see his grimacing facial expressions which indicated he was in pain, these were signed the staff ignored because of their laziness or incompetence. Neither are qualities you want in someone caring for your loved you. Response is extremely slow when call buttons are pushed. Some residents are incapacitated and cannot even push a call button unfortunately the don't get any help until maybe founds are done, and those are frequently no performed on time. A very sad situation. This facility does not even come close to meeting guidelines for quality of care. The front desk is only responsive when someone comes to take a tour after that you are told they busy (they are not) they just don't want to deal with you. Two mechanical doors were broken for months a total safety failure but apparently they got them repaired by the time of their next inspection. Several room HVAC systems were day for days and on several occasions when I visited, my father had no blanket on his bed. I bought several blankets because of it and then most of them disappeared even though his name was clearly written on them.
[rating] => 1
[reviewer] => Lori P.
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[response] => Dear Lori, we're so very sorry that you feel you had a negative experience while visiting our Center. The Moultrie Creek Rehabilitation Team strives to offer a quality experience for the Residents and their loved ones. We Would
like to learn more about your experience and ask that you please take a moment to complete the form using this link: https://reviews.wearekymera.com/39271145/ or if you prefer, please call our center administrator directly at (904) 797-1900 to schedule a meeting at your earliest convenience.
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[review] => I would not recommend this facility to anyone who needs a nursing home. The minute you enter the main hallways of the facility you are overcome with the smell of feces and urine. The facility is filthy. The bathrooms are particularly gross. At times I would enter my father's room and my feet would stick to the floor. This is most pronounced on the weekends when most of the staff calls in sick. There are very few competent staff members. From what I have seen, the physical therapy group is very efficient and competent, the nursing home support staff is not. My father was there for 2 years. Two weeks before he passed he was in horrible pain. I had to constantly ask for the nurses to give him something. They told me his medication was to be provided "as needed" in which they seem to interpret that it's not needed because they do not check. It takes 30 minutes, many times longer to get assistance after ringing a call button. He passed before they got around to performing rounds. He was on his death bed, but no one was paying attention. Several times my father was given drinks with his meals, but he needed to use a Kennedy cup and no straws were provided. I brought my own straws or I had to go to the nurses' station to get them. Residents who can't feed themselves can wait an hour before being fed whenever the staff gets around to it. Residents are not changed as often as they need to be changed. There were many times my father sat for hours in a dirty diaper, just ignored. The only time you actually see the facility clean and running somewhat efficiently is when they are getting an inspection or corporate is visiting or they are giving a tour.
[rating] => 1
[reviewer] => Lori Powell
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[review_date] => 2024-03-19
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[response] => Dear Lori, we're so very sorry for your loss. The team of health care professionals at Moultrie Creek Rehabilitation Center strive to offer a quality experience for the Residents and their loved ones. We would like to know more about your experience and ask that you please take a moment to complete the form using this link: https://reviews.wearekymera.com/39269832/i or, if you prefer, please call our Center Administrator directly at (904) 797-1800 to schedule a meeting at your earliest convenience.
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[response_date] => 2024-03-21 15:39:29
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[review] => The staff here are very attentive, friendly and attentive. My family member raves about how good the food is. The facility is kept very clean and the administrative staff is top notch!
[rating] => 5
[reviewer] => Christy G.
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[review] => This place is God awful and neglectful . Do not put a loved one here . Call the insurance company and tell him to get me the hell out of here .
[rating] => 1
[reviewer] => The Florida F.
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[review] => Stay away. The medical assistance is poor to non-existent. Just take a whiff when you arrive; says it all.
[rating] => 1
[reviewer] => Jeffery Wood
[review_url] => https://maps.google.com/?cid=10521881295095884513
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38864253
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[review_date] => 2023-08-05
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[response] => Dear Jeffery, we're so very sorry that you feel you had a negative experience while visiting our Center. Our team of Health Care Professionals strive to provide a quality experience for our Residents and their loved ones while on their Road to Recovery. We would like to know more about your experience and as that you please take a moment of your time to complete the form using this link: http://reviews.wearekymera.com/38864253/i or, if you prefer, please call our Center Administrator directly at (904) 797-1800 to schedule a meeting at your earliest convenience.
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[response_date] => 2023-08-07 15:53:29
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[review] => My experience at this rehab facility was 5 star. ALL staff went above and beyond to make sure my rehabilitation went well and the level of service from beginning to end was second to none. Buddy Platt
[rating] => 5
[reviewer] => Buddy Platt
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[review_date] => 2023-04-27
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[review] => 5 ⭐⭐⭐⭐⭐
[rating] => 5
[reviewer] => Dan V
[review_url] => https://maps.google.com/?cid=10521881295095884513
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38564742
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[review_date] => 2023-04-20
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[response] => Thank you, Dan, for the wonderful 5-STAR Review! We're so happy to know that you had a good experience at our Center.
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[response_date] => 2023-04-20 14:25:53
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[review] => I spent 2 months at Moultrie because I could not walk, in this time period they had me up and walking with a walker. The staff and nurses were great to work with I can never thank them enough. The rooms and grounds were always clean and kept up.
[rating] => 5
[reviewer] => chris klein
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[review_date] => 2023-04-19
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[response] => We are glad you enjoyed your experience at Moultrie Creek Nursing and Rehab Center. We're here for you any time!
[status] => Posted
[response_date] => 2023-04-28 16:37:11
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[review] => Friendly staff and very clean !
[rating] => 5
[reviewer] => Tommy G
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[review_date] => 2023-04-18
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[response] => Dear Tommy, thank you for the 5-STAR Review and positive feedback! We're always happy to hear good things from our Residents and their family members. Please know that we are honored that you chose our Center to care for your loved one.
[status] => Posted
[response_date] => 2023-04-18 14:26:41
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[review] => I’m impressed with the facility. It’s clean, good care and administration seems to be on top of things and keeps everything on point
[rating] => 5
[reviewer] => Legendary Diva
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[response] => Hello Legendary Diva, thank you so much for the positive feedback and your 5-STAR Review! Our team of health care professionals are always inspired to learn that we have exceeded the expectations of our Residents and their loved ones while receiving quality care in our Center.
[status] => Posted
[response_date] => 2023-04-18 14:24:47
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[review] => My father spent a couple months at Moultrie rehabbing a broken hip. He was well taken care of by the staff during his time there. He has been out several months now and still raves about the nurses and therapists.
[rating] => 5
[reviewer] => John Davis
[review_url] => https://maps.google.com/?cid=10521881295095884513
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38557924
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[review_date] => 2023-04-16
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[response] => Dear John, our Moultrie Creek Team is honored that you selected our Center to care for your father while he was on his road to recovery. Please allow us to thank you for your positive feedback and 5-STAR Review. We're always happy to hear good things from our residents, friends, and family members. Please know we are here for you and your family anytime you should need us.
[status] => Posted
[response_date] => 2023-04-17 12:20:15
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[review] => My boyfriends dad was at Moultrie Creek for three months after a major hip surgery. This was my first experience with a rehab facility. I found Moultrie Creek to be a very professional place and at the same time a very comforting place for patients and visitors. The staff were always interacting and responsive to his needs. It seems that all levels of management, including the Administrator, are always on the floor interacting with patients, staff and families and not “stuck” in their offices.
His dad said the Nursing and Rehab staff were excellent, especially in the beginning , when he was most vulnerable and needed total care. The food was good most days he said, but “nothing like my wife’s” cooking he would say. He had a nice private room overlooking the pretty courtyard. His room had a large smart tv which he enjoyed. Overall of in need of Nursing and Therapy services I believe Moultrie Creek is the best choice in town .
[rating] => 5
[reviewer] => Dimana Val
[review_url] => https://maps.google.com/?cid=10521881295095884513
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38557923
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[review_date] => 2023-04-16
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[response] => Dear Dimana, thank you so very much for the positive feedback and your 5-STAR Review of our Center. We're always happy to learn that our team is going above and beyond for our Residents and their loved ones. We will continue to work on our menu to ensure all of the meals are enjoyable and nutritionally balanced. We couldn't agree with you more that the Center's landscaping is very picturesque, with each view overlooking our tropical paradise.
[status] => Posted
[response_date] => 2023-04-17 12:17:50
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[review] => I recently had the opportunity to visit Moultrie nursing facility when a relative spent several months in rehabilitation. I was thoroughly impressed with my experience. The facility is clean, spacious, and well-maintained, with a calming and peaceful atmosphere that immediately put me at ease.
The staff at Moultrie are some of the most caring and compassionate individuals I have ever met. They are clearly dedicated to providing exceptional care to their residents and go above and beyond to ensure their comfort and well-being. From the nursing staff to the caregivers, everyone was friendly, welcoming, and knowledgeable.
During my visit, I was able to observe some of the activities and programs that Moultrie offers to its residents. The activities were engaging, creative, and catered to a wide range of interests and abilities. The residents seemed genuinely happy and engaged, which is a testament to the quality of care and attention they receive.
Overall, I would highly recommend Moultrie nursing facility to anyone looking for a safe, caring, and comfortable environment for their loved ones. The staff are top-notch, the facilities are excellent, and the atmosphere is warm and inviting. Thank you, Moultrie, for all that you do!
[rating] => 5
[reviewer] => Lauren Davis
[review_url] => https://maps.google.com/?cid=10521881295095884513
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38557922
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[review_date] => 2023-04-16
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[response] => Dear Lauren, please accept our Sincere Appreciation for your wonderful 5-STAR Review and the positive feedback regarding your experience at our Center. Our team of health care professionals are always inspired by positive reviews from the Residents and their loved ones. We strive to provide a quality care experience as we assist each of our Residents on their Road To Recovery.
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[response_date] => 2023-04-17 12:13:16
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[review] => Even though rehab /nursing homes are not happy places, the staff is stable and good at what they do. My dad was in rehab 6 years ago, and now my mom and it is the same staff. That says something
!!
[rating] => 4
[reviewer] => Sharon Mirzai
[review_url] => https://maps.google.com/?cid=10521881295095884513
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38526659
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[review_date] => 2023-03-30
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[Review Text Prior To Apr 3, 2023] => Even though rehab /nursing homes are not happy places, the staff is stable and good at what they do. My dad was in rehab 6 years ago, and now my mom and it is the same staff.
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[response] => Dear Sharon, thank you for the positive feedback and your 4-STAR Review of our Center! We're so very honored that you selected our Center to provide quality care and services to your mother while she is on her Road To Recovery.
[status] => Posted
[response_date] => 2023-03-31 15:54:09
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[review] => This place is horrible! Don't ever sent your family member here. The staff is rude to the patients and family members. They "lost" but I think they steal patients items. The social workers NEVER response to voicemails, never answer the phones, and does not even helps with a problem. They are just difficult altogether. Again just a horrible place with horrible staff members!
[rating] => 1
[reviewer] => Jacqueline A.
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[review_date] => 2023-03-06
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[review] => This place killed my mom tonight. They were negligence in all aspects. I can't say much more due to pending lawsuits . If you have a loved one run from this place fast . Trust me I don't want anyone going through what I am right now.
[rating] => 1
[reviewer] => Clark Bundy
[review_url] => https://maps.google.com/?cid=10521881295095884513
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38281318
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[review_date] => 2022-12-22
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[response] => Dear Clark, we are truly very saddened and sorry for your loss. Our team of Health Care Professionals strive to provide quality care and services for our Residents and their loved ones. We would like to know more about what you feel occurred while your mother was a resident of our Center and ask that you, please fill out the form at the link below and provide the best method of how we can contact you: http://reviews.wearekymera.com/38281318/i or if you prefer, please call our Center Administrator at (904) 797-1800 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-12-29 10:13:34
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[review] => The business office is very disorganized and does not take ownership for their mistakes. A family member was supposed to be staying for long term care and then was at the last minute discharged. As a result of the process of starting the long term care transfer, addresses were changed for the family member and state paperwork pertaining to EBT benefits being cancelled continued to go to the Business office and never provided to family members after discharge resulting in cancellation of EBT benefits. Donna from the business office places blame everywhere except at Multrie Creek or herself, and said it was not her job to forward mail, yet it was the Business office who changed the address to start the long term care process which they ultimately ended. I would never go back to the facility based on this office alone.
[rating] => 1
[reviewer] => Lester Wolfgang
[review_url] => https://maps.google.com/?cid=10521881295095884513
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38124908
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[review_date] => 2022-10-20
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[user] => Tom O'Neill
[response] => Dear Lester, we're very sorry that you feel it was a negative experience at our Center. Our Team of HealthCare Professionals We strive to provide the best service possible. We would like to know more about what you feel we can improve upon. Please fill out the form at the link below: http://reviews.wearekymera.com/38124908/i or if you prefer please call our Administrator directly at (904) 797-1800 to schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-10-21 14:24:43
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[review] => my husband just spent 6 weeks there in the Rehab section. The physical therapy there is top notch. They have a great nursing staff. The CNA are very caring and look out for their patients. I would recommend them for any Rehab you may need.The food is not would you would except but for the most part it was just ok.They need to rethink their menu since it a older crowd.
[rating] => 4
[reviewer] => Tiffney B.
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[review_date] => 2022-10-11
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[review] => Do not take your loved one to this place. This place is horrible. They don’t take care of their patients. They leave them to starve, don’t turn them as frequently as they should causing bed sores. They Don’t wash them or change them, leaving them in their own bodily fluids. PLEASE don’t send your loved ones to this place, if your not ready to lose them. This place needs to be shut down, and I mean SHUT DOWN.
[rating] => 1
[reviewer] => rhonshia perkins
[review_url] => https://maps.google.com/?cid=10521881295095884513
[respond_url] => https://reviews.wearekymera.com/company/we-are-kymera/reviews/review/38091238
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[review_date] => 2022-10-06
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[user] => Tom O'Neill
[response] => Dear Rhonshia, we are truly very saddened to learn that feel your experience at Moultrie Creek Rehabilitation Center didn't go as you hoped. Our team of Health Care Professionals strive to provide the best service possible and are very proud of the quality care we provide to our Residents and their family members while on their road to recovery. We would like to know more about your experience. Please fill out the form at the link below, and we will reach out to you as soon as we can: http://reviews.wearekymera.com/38091238/i or if you prefer, please call our Centers Administrator directly at (904) 797-1800 and schedule a meeting at your earliest convenance.
[status] => Posted
[response_date] => 2022-10-11 13:02:45
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[review] => I spent 2 weeks at Moultrie Creek and the staff was amazing. I couldn't stand on my own when I went in because I had the been very ill in the hospital.The therapists they have are amazing. They worked with me and got me up standing, very quickly. They would give me tips on what I could do on my own to get me stronger faster. One thing was to push the wheelchair with my hands on the wheels or with my feet alternating which I would practice in the halls. In the physical therapy room, they have a lot of equipment to work with. I worked with the bicycle and the stairstepper. I wanted to be able to climb the stairs at home, and they worked with me climbing stairs. The nursing staff was very helpful. The food there was excellent!! It only me 2 weeks to be able to walk with a walker with the therapists help which was amazing. I also love their garden area which was very peaceful. I would go there again if I need more therapy.
[rating] => 5
[reviewer] => Barbara Cabral
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[review_date] => 2022-09-17
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[response] => Dear Barbara, We are so very glad you enjoyed your experience at Moultrie Creek Nursing and Rehab Center. Our team of Health Care Professionals are honored that you chose our Center to assist you while on your Road to Recovery. Thank you for your positive review and 5-STAR Rating. We're here for you any time!
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[response_date] => 2022-09-19 08:59:50
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[review] => PLEASE if you love your family, do not send them here. Any other nursing home would be better. My loved one was not taken care of well at all. I wish I would have known before what I know now. It’s hard for me to believe that they have ANY good reviews. So please take heed.
[rating] => 1
[reviewer] => Regina Williams
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[review_date] => 2022-07-24
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[response] => Hello Regina, we are sorry your gave our Center a 1-STAR Review. We would like to learn more about your experience and how we can resolve your concerns. Please let us know how we can contact you by clicking on this link: http://reviews.wearekymera.com/37823062/i or if you like please call our Center Administrator directly at (904) 864-1051 to schedule a meeting at your earliest convenience.
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[review] => I found nothing to worry about the few times I been to the facility . Very Cleaned and professional staff .
[rating] => 5
[reviewer] => Chad Wells
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[response] => We are glad you enjoyed your experience at Moultrie Creek Nursing and Rehab Center. We're here for you any time! The team of HealthCare Professionals at Moultrie Creek Nursing & Rehab Center is proud of the Quality Care and Services we provide to our residents while on their Road To Recovery!
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[review] => A+ exceptional care ❤
[rating] => 5
[reviewer] => ralph lewis
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[response] => Thank you Ralph for the great review. The HealthCare Professionals at Moultrie Creek consider it an honor to provide Quality Care and Services to our Residents and their family members.
[status] => Posted
[response_date] => 2022-05-31 15:30:02
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[response] => We are glad you enjoyed your experience at Moultrie Creek Nursing and Rehab Center. Please visit us again soon!
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[review] => The staff is amazing . The care my grandmother is receiving is top notch. Thank you Jason and Kami
[rating] => 5
[reviewer] => Michael Williams
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[response] => We are glad you enjoyed your experience at Moultrie Creek Nursing and Rehab Center. We're here for you any time!
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[review] => I love the relationship between the Nurses/Administrators on site and the Residents! They are so patient and understanding. Thank you for caring for my family as if they were yours! Thank you for being there when I can’t! There’s a lady with blonde/slight brown or reddish short hair that keeps the place in shape. I’m always greeted with a smile from the Staff and Residents
[rating] => 5
[reviewer] => posh fiesta
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[response] => Hello posh, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members. We are very proud of the Quality Care we provide to our Residents and their family members here at Moultrie Creek Nursing & Rehabilitation Center. Please know we are here for you should you need our assistance on your road to recovery.
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[response_date] => 2022-05-31 15:28:10
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[review] => After visiting a friend who was here temporarily I believe my friend was very well taken care of. The staff was friendly, helpful and I would highly recommend this center for any one who needs nursing or rehab treatment.
[rating] => 5
[reviewer] => Daniel Z.
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[review] => I must say I love the residents, from the luxury Hilton south wing to the north side hood wing , But what gets me is the staff members. The shower team, the old combo , The one aide ( black girl with the mean mug) morning shift, is terrible! Her and her side kick(white one act a different race) which they move to south wing is not a good shower team. They only worry about going out side to smoke Newports every 15 mins, when you only get two 15 mins and a 30 min break! But between the cig breaks they get a total of 4 hours of break time! Then be the first one’s at the time clock at 2:55 pm ! Sometimes 1:45pm. The star light lady, always in everyone business, from the time clock to the office, can’t get enough of being in ppl business! It’s the wig for me! Then the hood ( North wing) G H E T T O ! Read it again G H E T T O ! wait, read it again… G H E T T O ! I can’t even lie , that’s a whole book, G h e t t o ain’t the word! Then big MOTHER, you can’t miss her, she always understaffing, But ain’t gone understaff that door dash group order! You know these ppl need care and you can’t even keep a full house. The kitchen crew… SOO NICE, very NICE, kind, loving and great cooks. The kitchen Stay clean ! Best, deli crew! Then the laundry department, The lady always walking round with one shoe leaning and the 1980 Madonna cut , please stay out of ppl business! You break hippa all day ! If you ain’t telling who family ain’t bringing them no clothes, then you telling what you think Know. But you cool. But the short man a mess ! This place is a mess!!!!!!!!!!!!!!!!!!!!!
But the residents are loving , cool and very took care.
They are the best residents.
[rating] => 1
[reviewer] => KEON ROSE
[review_url] => https://maps.google.com/?cid=10521881295095884513
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[review_date] => 2022-05-28
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[response] => Hello KEON, we're so sorry to hear about your experience at our Center. To help resolve the situation or better answer any additional questions or concerns you may still have please complete the information by visiting: http://reviews.wearekymera.com/37669894/i Or if you like please contact our Centers Administrator directly by calling (904) 797-1800 so that we can schedule a appointment at your earliest convenience to discuss your situation in person.
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[response_date] => 2022-05-31 09:16:42
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[review] => Do NOT bring your loved ones here. The care my 95 year old grandmother was given in just the few days she was there was absolutely disgusting. She was moved to a much nicer facility as soon as this was realized. But it makes me sick to my stomach and if I could give below a 1 star I would. Imagine how it is for those that have been there for longer. You all should be ashamed of yourselves.
[rating] => 1
[reviewer] => Megan W
[review_url] => https://maps.google.com/?cid=10521881295095884513
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[review_date] => 2022-05-27
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[response] => We're very sorry that you had a negative experience. We strive to provide the best service possible. We would like to know more. Please fill out the form at the link below, and we will reach out to you as soon as we can: http://reviews.wearekymera.com/37667770/i
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[response_date] => 2022-05-31 08:49:43
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[review] => Moultrie Creek Rehab is a nursing home that truly provides the best quality care for their patients. Kami Geiger is a wonderful representation of the staff that work there. She always goes above and beyond to ensure patients are comfortable. She even went out of her way to purchase a patients favorite food. She has unconditional love for all of her patients. Moultrie Creek is lucky to have her.
[rating] => 5
[reviewer] => Eric Powell
[review_url] => https://maps.google.com/?cid=10521881295095884513
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[review_date] => 2022-02-11
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[response] => Hello Eric, thanks for the positive feedback! We're always happy to hear good things from our residents, friends, and family members.
[status] => Posted
[response_date] => 2022-02-11 14:37:04
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[review] => Upon considerable research, my family and I decided on Moultriecreek, considered to be one of the top specialized nursing facilities in the area. Unfortunately, if Moultriecreek is one of the best, I shudder to think how the others are being run.
As in all places, there are positive and negatives. At Moultriecreek,I mostly had negative experiences during the weekends.
Because my hospital discharge was late afternoon on a Friday, I knew it would be challenging. The regular staff would not be there over the weekend, delaying the start to my physical recovery through therapy. However, I would expect that the weekend staff would be, at the very least, attentive to my medical needs. The care turned out to be abysmal. The surgeon's hospital discharge orders to the facility were, among other things, to provide daily prescribed blood thinners and to change the surgical dressings twice a day. Despite my asking several times over the weekend, the nurses and nurses' aides entirely ignored my concerns, and the orders were not addressed for 48 hours. Only after my daughter intervened on Sunday afternoon did one of the nurses admit that the orders "were buried in the chart" and finally addressed the them late that evening. As a result of that negligence, I was treated for multiple skin ulcers during the length of my stay. Thankfully, I was not medically compromised by not having taken my blood thinners, which not doing so could have had tragic consequences.
Having the experience of that first weekend, I dreaded the coming of the next weekend. Again, I was met with nurses who are obviously jaded and inattentive. I was afraid to even ask for anything. This included nurse Kathy who performed the dressing change that initial Sunday in such a begrudging and rough manner, that the following weekend I did not dare get on her bad side, fearing the rough treatment again. This is not how health care should be dispensed.
Does the care need to become sub-par during weekends? Does patient care need to be compromised because the facility is "short staffed"? Does a patient's family need to intervene to get even the bare minimum of acceptable care? What happens if a patient cannot advocate for him/herself? If this is happening on the rehabilitation side of the facility, I cannot imagine how poor the care is on the nursing home side, where many patients cannot self advocate and because COVID restrictions limit visitation of family members.
I did, however, come across some lovely people during the week, who work tirelessly to compensate for their coworkers' short comings. People who are there because they actually are called to health care and not merely to collect a pay check. I am specifically speaking about the head nurse, Paula, and the wound care nurse, Brett, who helped care for me throughout the week and were so respectful. My physical and occupational therapists, Beth, Joel and Nina, were compassionate and skilled at what they do. I also came across wonderful "helpers", like Maribel, Glenn and Missie (Elizabeth), who brought much needed sunshine to my days.
The one person I am especially grateful for is Beth, the physical therapist. Not only is she a fantastic PT, preparing me and helping me to overcome the challenges I would have to face upon discharge, but she was also a great source of inspiration, motivation and hope. When my family could not be present, she was my biggest advocate. She was my angel sent from above.
[rating] => 2
[reviewer] => Cathy Marques
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[review_date] => 2021-10-18
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[response] => Hello Cathy, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36953001/i
[status] => Posted
[response_date] => 2021-10-26 13:19:45
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[review] => I’ve been wanting to write this review for a few weeks, but didn’t have the time due to the many needs my father had following a 5 week stay at this facility. I came from out of town and stayed for three weeks tending to him as he recovered.
I have given them two stars only for the physical therapy he got which at least allowed him to walk out of there. Too bad the rehab manager uses derogatory terms though, like “He’s a Ten Second Tom. He forgets what you tell him ten seconds after you say it,” and too bad she recommended he go right into assisted living despite his objections to that. My father’s mental capacity was fine. He just got the dreaded “nursing home fog” over him, thanks to the way this place is run. I’m sure the burnout level is high in nursing rehabs, but speaking this way about people’s parents is unacceptable.
To backtrack, my mother hated this place. She was ill for two years from 2013-2015, and stayed here once for a few weeks. She pretty much hated everything about it, but they had a private room so we had my Dad moved there from Flagler Hospital. I regret that very much. I think he came out of there worse off than when he went in, to be honest.
They put him on a very restricted diet, with only puréed or “mechanically separated meats” for his entire time there, over fears of choking(?), with absolutely no seasoning allowed. (I fed him normal food at home, putting 15 lbs. back on him in 3 weeks, with no choking whatsoever.) They even restricted his beverages, and left a catheter in for over three weeks, which gave him a bad UTI. The food caused him to lose THIRTY pounds, and they just watched him waste away to 170 lbs. at 6’2”, and 94 years old. His gaunt face the day I picked him up will haunt me forever… Every night they also put all the patients in bed at 6:30, and made them stay there for at least 12 hours, which led to a couple of really bad bed sores that took weeks to heal. They only had a nurse at the stations overnight.
I don’t know who is running this facility, or what exactly needs to be done to fix these very serious issues, but actions need to be taken immediately. I would not recommend this facility to ANYONE.
[rating] => 2
[reviewer] => Christine L.
[review_url] => https://www.google.com/search?q=Moultrie+Creek+Nursing+and+Rehab+Center+-+200+Mariner+Health+Way%2C+St.+Augustine%2C+FL+32086%2C+USA&ludocid=10521881295095884513#lrd=0x0:0x92053b4a63046ae1,1,
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[user] => Tom O'Neill
[response] => Hello Dakota, we're so sorry to hear about your experience. We want to know more, to help resolve the situation. Please let us know how we can contact you: https://dashboard.reviewpush.com/36170827/i
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[review] => Absolutely outstanding care. My mom who is 93 was here for two weeks recovering from broken ribs. All the staff we encountered did everything to make her stay as comfortable as possible. A special thank you to Beth and Dorothy whose therapy not only got mom up and walking but took the time to explain how
to go about daily routines in a safer manner. The employees here not only are professional but genuinely care about the people they are caring for. I highly recommend Moultrie Creek.
[rating] => 5
[reviewer] => Diane Kennedy
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[review] => PT and OT wonderful. Nursing needs additional attention. My husband was ill and threw up on the floor and it wasn’t cleaned for 2 days. We had to get angry to get things done sometimes. Minor mistakes in meds especially on weekends but if I was there and caught it - it was corrected immediately. Nurses and CNAs are pleasant.
[rating] => 3
[reviewer] => Julia DiPianta
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[review] => PT & OT excellent. They work hard to get you where you need to be and encourage you all along the way.
[rating] => 5
[reviewer] => Larry DiPianta
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[review] => The physical therapists and occupational therapists are very professional in helping me walk after hip replacement. They were very caring in my treatment and complete well being. They are a great, dedicated, and compassionate team. Exceptional therapists include Nena, Jo, Rashee, and Dorothy. They have made it possible to walk out of here with a smile on my face and a hop in my step.
[rating] => 5
[reviewer] => Patricia Murphy
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[review] => I was at Moultrie Creek Rehab following a hip replacement. The rehabilitation staff was excellent. Special kudos to Dorothy and Cath, created a warm and friendly atmosphere that made the hard work of physical and occupational therapy almost fun. I elected to continue my outpatient therapy at this facility and will go again when I get knee replacement.
PART TWO
I have just finished rehab on my left knee. Same good review, but with a shout out to a "take no prisoners" PT - Beth Norton. She's smart and firm and entertaining. Right knee next and I'm coming back
[rating] => 5
[reviewer] => Grace Reed
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[review] => my father was here for rehab. the therapy staff has been nothing short of amazing. he came in barely able to stand and 3 weeks later he is walking with a walker and ready to go home! . the nursing staff has been attentive and kind. the CNAs. oh they are the heart of the business! forever grateful!
[rating] => 5
[reviewer] => Jaime Owens
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[review] => Given my Dad has been at this facility over 4+ years as a rehab center and then later on in life as a nursing home, I have dealt with most of the departments in this facility. My siblings and I contemplated moving him closer to our homes but we realized that would have been a mistake. He was treated with genuine care, during his stay which is a rare commodity in this industry. From the greeting at the door, financial / social admin personnel, OT/PT, nursing and C.N.A staff, my family was assisted in making Dad's time the best. When asked his opinion, Dad would reply he liked the food, the people treated him well and this was a good, clean place. Currently, my stepmother is here for rehab and she has the same comments. Keep the hiring bar and standards high, Moultrie Creek Management!!
[rating] => 5
[reviewer] => Bonnie Sanders
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[review_date] => 2019-06-23
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[review] => Moultrie Creek is the cleanest and most professional facility in the area. They were very kind to my grandfather and helped him recover from a broken pelvis. The rehabilitation members encourage patients to be safe while building strength. They even encouraged my grandfather to play his saxophone to rebuild his strength and coordination because they saw he would be more motivated.
[rating] => 5
[reviewer] => R F
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[review] => The therapy department at Moultrie Creek nursing and rehab Center is outstanding. Each therapist is knowledgeable and can clearly explain each procedure they are using. The therapists encourage and assure you that recovery is achievable. They do not give up. All of the therapists are extremely good. I found Beth and Dorothy to be exceptional. I am 100% satisfied with the services I have received and will definitely recommend this facility.
[rating] => 5
[reviewer] => Mary Alice Wolfe
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[review_date] => 2019-05-31
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[review] => My dad was there for a short time. the staff was very accommodating to my mom who would call to find out how dad was doing. Dad was treated well and the nursing staff was very kind to him.
[rating] => 4
[reviewer] => Donna Perreca
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[rating] => 5
[reviewer] => Rebecca Moore
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[review] => The facility is clean and bright- I always saw housekeeping staff mopping and cleaning. The staff is welcoming and best of all, they allow pets to visit!
[rating] => 5
[reviewer] => Angela T
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[review] => My special needs, severely handicapped brother (and I) spent over eighty days at Moultrie, and I can attest that Sally and her staff of therapists are second to none. They were successful in his rehab and his one on one sessions every day were pleasurable for him.
The nursing and CNA staffs excelled in their care for him. Issues were addressed immediately and followed-up. Everyone engaged him and brought out his happy personality. He was so happy, he was reluctant to leave. All employees treated both of us with a professional attitude and a smile.
[rating] => 5
[reviewer] => Charlene Olds
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[review] => I'm happy to say that my Dad just returned home after a stay at Moultrie Creek. The therapy staff did a great job getting him back to us, and we are grateful! The facility was clean and the residence staff kept him in good shape.
[rating] => 5
[reviewer] => Erika Graybiel
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[review] => My father was transferred here from another facility two days ago, He has done more in two days than four months at the prior facility. Walking, eating, smiling, physical therapy they even got him a hearing aid, These angels working at Moultrie Creek have given my father back his dignity and respect that he deserves. Thank you....
After weeks being at Moultrie Creek my father is still improving, happier, and more pleasant. Thank you Moultrie Creek.
[rating] => 5
[reviewer] => Karen Galligan
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[review] => My Father stayed here briefly and while there were some positives, I am forced to give them 1 Star. He stayed close to 30 days which his insurance availed. Like most nursing homes, they tend to be a nightmare. The one incident my father reported to me before he died was the horrific treatment he received in the morning shower (5am time frame) from one of their younger staffers. After he had broken his hip, his nurse refused to help him sit up and told him to "get up" and threw a towel at his head to wash himself without her assistance. My Father was an honest man and 73 years old, and a former officer in the US Navy so he had no reason to lie or make this up. This is what I would classify as classic abuse, and this is the type of behavior America should be aware of that goes on inside these places. My Father had an appointment that day at the Cancer treatment center and that was the reason for the shower. One other thing they failed to do was properly check and clean his Kidney tubes. This is essential to prevent bacteria from coming in and spreading infection. They should have been carefully monitoring this as well but it requires extra effort to do so. Think twice before bringing your loved ones here.
[rating] => 1
[reviewer] => Reed F.
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[review] => BEWARE ! I sent my elderly, medically dependant 90+ yr old grandmother there for temporary respite care. I & my parents care for her 24/7, and occasionally, we need rest. We pre-ordered individually packaged & labeled doses of her medication from her pharmacy. We hand delivered the medication packets ourselves. Now the facility's rx provider is harassing my family & demanding that we pay for medications that we hand delivered ourselves to the facility. Rip off ! Either that, or one of their staff members is either using or selling the extra doses of medication.
[rating] => 1
[reviewer] => Jessica W.
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[review] => This facility is very clean and the staff are very pleasant and knowledgeable and helpful will bring my family back here if needed food was also very good
[rating] => 5
[reviewer] => Corrine H.
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[review] => Moultrie Creek took care of my mother in law following a hospitalization. The staff were friendly and knowledgeable. My mother in law was very comfortable and it was obvious that the staff cared about the patients. The place is clean and bright too.
[rating] => 5
[reviewer] => Charles Summa
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[review_date] => 2019-01-23
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[review] => Awesome staff and clean facility. Very impressed with the care they have been providing to my family member. They have nothing but good to say about the care they have been receiving.
[rating] => 5
[reviewer] => Amy Meadows
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[review_date] => 2019-01-22
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[review] => I have the opportunity to visit the Moultrie Creek Rehab and was very impressed with the level of care given by the CNA and RN. CNA was very thorough in preparing resident to bed. She asked the resident how she was doing, what she had for dinner and was very engaged and showed genuine interest in what was being discussed. They were very attentive to the resident and seemed to know what was going with her as they asked various questions to ensure she was not in any discomfort. I can say that my interactions with the staff during the morning or evening was very pleasant and warming. They smiled, greeted me at the nurses station and any concerns I had they immediately addressed or directed me to the appropriate department. The entire staff was very engaging and seemed happy to help and to be at work. The facility is very clean and well kept. I have been to a few rehab in the surrounding area and by far Moultrie Creek have exceeded my expectations with their residents and employees.
[rating] => 5
[reviewer] => Sharla Mcpherson
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[review_date] => 2019-01-22
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[review] => If my grandmother didn't complain about anything for the year she spent at Moultrie,then they must be good. We couldn't even take her out to dinner without her fussing about something. Staff was always very helpful. And facility looks nice and clean when I visited. Location is great too .
[rating] => 5
[reviewer] => jeffrey lynch
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[review_date] => 2019-01-22
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[review] => Very clean. Staff very helpful with all questions we had. Any concerns were addressed right away by management. Would highly recommend this rehab center as they really care for their patients, as they did my friend. Thank you Moultrie Creek!
[rating] => 5
[reviewer] => Bree Bennett
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[review_date] => 2019-01-22
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[review] => This has to be THE worst Nursing & Rehab Center in the World! If you want your family member to die take them here. My Mom was treated so very poorly and disrespected to the point we had to get her out of there before she died. They kept her so doped up when we would go to see her she'd kept falling asleep. They wouldn't brush her teeth or even take her to the toilet and allowed her to defecate in her pants. She fell out of bed more than once and they blamed her. She was injured and they put the cost back on us for her treatment. The staff is lazy and very unprofessional and non caring to any ones needs, their cell phones took priority over patients. There were a few exceptions but the majority need a new career. You've been warned!
[rating] => 1
[reviewer] => Bob G
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[review_date] => 2018-11-08
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[review] => Take my advice, look elsewhere. Just moved my relative in and now I’m working to relocate them as soon as possible. The staff here will blow off even simple requests, lie to your face about care they’ve provided ( or not ), and become disrespectful if you press the issue. I’ve observed a group of “caregivers” stand around for- not kidding- 45 minutes chit chatting about meaningless personal stuff while completely ignoring their job. If this is how they behave when I’m around I can’t imagine how badly they must treat my relative when I can’t be here.
[rating] => 1
[reviewer] => Bohemian Gypsy
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[review_date] => 2018-09-13
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[review] => This review has been removed for violating our Terms of Service
[rating] => 1
[reviewer] => Jessica W.
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[review_date] => 2018-09-12
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[review] => This place is the worst. The boast about their rating but I have no idea how they got it. My father has been there two weeks, fallen out of bed twice, they were asked two days ago and given an order last night to remove catheter and they never did and now he isnin the hospital because he ripped it out. They leave people all over in wheelchairs one week straight I’ve seen sameness woman in exact same spot in wheelchair. Because most of these people don’t have regular visitors people don’t know what’s going on. Horrible place. They do NOT deserve the good rating.
[rating] => 1
[reviewer] => Jacqueline Newman
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[review_date] => 2018-07-25
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[review] => Great place that I enjoy going to
[rating] => 5
[reviewer] => Dawn Morrison
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[review_date] => 2017-10-19
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[review] => The place on the north wing has a bad attitude the aides are wonderful but staff and one nurse are horrible bad don't send anyone there smells like urine they are fake and they know it besides that they let clients alone in there wheel chairs in the hallways all day long beware of the place.
[rating] => 1
[reviewer] => Chris Turley
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[review_date] => 2017-09-02
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REVIEWS
Following trauma surgery, I spent almost 3 weeks in rehab at Moultrie. Their physical therapy department is top notch. Having had several joint replacements in years past, I'm well familiar with therapy. My injury was extremely bad and they got me on the road to recovery.
Claire L.
Moultrie Creek is a beautiful building with extremely hard working and caring staff. Just looking at the residents, it’s obvious that they are happy and feel well cared for. Would definitely recommend to anyone looking for a caring facility for their loved ones rehab or long term needs.
Missy Zucker
View All Reviews
Moultrie Creek Nursing and Rehab Center
200 Mariner Health Way
St. Augustine, FL 32086
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